Here at TreeFort, we take your privacy very seriously, which is why we have developed this privacy statement to help you understand how we collect and use your personal information when visiting this website.
What information we collect from you
The information we collect from you when visiting this website can be separated into two different types: information you or others provide to us and information collected automatically by visiting this website. The following sections detail the type and source of information collected.
Information you or others provide to us
We collect information submitted by you or others through forms on this website, such as your name, email address, phone number, and affiliated organization.
Information collected automatically by visiting this website
We also collect information about you that is not directly provided to us when you visit this website, including cookies and website usage data.
Cookies and other tracking technologies
Website usage data
We may also collect information about how you use and access this website, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. This data is obtained through the third-party service Google Analytics.
How we use your information
We use your information for a variety of purposes, all with the intent to provide an optimal experience for you as the visitor to this website and all subsequent interactions with our TreeFort team. The use of your information is adjusted for any preferences you have communicated to us. The following sections detail how we use and disclose your information.
General use of your information
We use your information you provide to us, such as your contact information submitted through website forms, to respond to your requests about the services offered on our website. Your information, including cookies and other website usage data, is used to create an optimized experience and further enhance our website and services.
We may also use your information such as your email address or affiliation with a particular organization to optimize your experience and deliver tailored marketing material that may be of interest to you or any affiliate organization. The marketing content received will be adjusted based on what information you have requested from forms on our website and how you interact and engage with the website and associated marketing efforts. These marketing communications are intended to provide you with additional valuable experiences, content, and services, and are aimed at ensuring you get the most out of TreeFort’s services. Marketing communications may include but are not limited to: information about new products, services, or features; exclusive events and contests; newsletters, content, case studies, and white papers; or affiliate promotions and services. You have the ability to opt out of marketing communications with us at any time via a link at the bottom of an email sent to you by us, or by contacting our customer support team at email@example.com.
Sharing with third-party service providers
We share information with certain third parties for the purposes of communicating and/or marketing our services to you. However, we do not sell, rent or exchange any information that we collect about our website visitors to third parties, except in the case of a malicious attack or as required by law – your information is provided to third parties for the sole purpose of ensuring a superior and seamless experience using our services. We only share your information with third-party service providers with strict privacy policies and data security measures in place.
How long we retain your information
We retain your information that you submitted through our website (e.g. contact information such as your name and email address) for communication and/or marketing purposes until you choose to opt out of receiving communications from us. More information on how to opt out can be found in the next section on “How to access and manage your information”.
How to access and manage your information
You have certain rights relating to your information, including how we can use your information and how you can manage your information. A summary of those rights can be found below:
Your information rights
View, update, and delete your information
You have the right to request a copy of your data, and know what information we are retaining, at any point in time. You also have the right to update or delete your information that we retain. Requests for viewing, updating, or deleting information can be sent to firstname.lastname@example.org.
Opt-out of communications
We use your information to send you communications relating to support, feature updates, surveys, and marketing promotions. You can opt-out of receiving marketing or service-related communications from us by selecting the “unsubscribe” link and updating your email preference settings from the bottom of an email you have received from us, or by sending a request and your preferences directly to email@example.com.
This privacy statement may be amended from time to time; however, the most recent version will always be posted on this website. This privacy statement does not apply to any links, integrations, or referrals to third-party websites or services provided or made available through the use of this website. We recommend you review the privacy policies of these third-party services to understand their information privacy practices.
Should you have any questions, concerns, or general inquiries relating to your information, including your rights to access and control your information, please do not hesitate to contact us at firstname.lastname@example.org.
Last Updated October 2020